What is Sitecore Experience Commerce?
By combining the features of the Sitecore Experience Platform and the Experience Commerce solution, you can cover the entire customer journey: from inspiring potential customers to facilitating the eventual transaction. Everything is possible with the use of just one platform, so that the customer journey runs smoothly.
Running your website and webshop on two completely different systems is disastrous for the customer journey: you need to create a hassle-free user experience at all contact moments.
This will bring your organization numerous benefits, including:
- A higher return on investment (ROI);
- More opportunities for cross and up-selling;
- Conversion rate optimization (CRO).
Sitecore Experience Commerce is the platform of choice to help you achieve this goal!
Create a unique customer buying experience
It’s important to personalize each buying experience, because every customer has different wishes and wants to be served with attentiveness and dedication. Sitecore XC allows you to combine various items of customer data – including search and buying behavior, but also information such as first name and surname so you can address customers personally – and provide a tailor-made experience.