A strategic approach to User Adoption
Anyone can come up with a great solution or new form of collaboration, but what if only a few colleagues actually adopt it? With the right adoption plan, tools and management, you can achieve optimal adoption of new solutions or collaborations. A well-thought-out adoption strategy creates added value, involves the employees from the very first moment, and connects customer experiences.
Successfully applying User Adoption.
First and foremost, organizations must gain a good understanding of the working methods and needs of their employees. This way, they can better support their employees to carry out daily tasks more efficiently. In the “Macaw Adoption Workshop”, we get to know the employees and their daily activities better. The workshop also provides important insights into supporting, guiding and training employees. By involving the end-users in the creation of the user adoption plan, you have taken the first step in its adoption. This greatly increases the chance that this jointly created plan will be successfully implemented within the organization.
The workshop’s insight and adoption plan provide a solid and consistent foundation for internal support.
Prosci ADKAR® model
Macaw provides clients with a clear understanding of the required adoption tools and adoption approach that is most suitable for their individual organization. We have developed a wide range of adoption tools, workshops and plans that perfectly match the Prosci ADKAR® model, resulting in motivated and committed employees who, in turn, ensure customer engagement. This increases the use of Office 365 Platform Services. Want to learn more about User Adoption? Please contact us.