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User Adoption

Engaging employees and connecting customer experiences.
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A strategic approach to User Adoption

Anyone can come up with a great solution or new form of collaboration, but what if only a few colleagues actually adopt it? With the right adoption plan, tools and management, you can achieve optimal adoption of new solutions or collaborations. A well-thought-out adoption strategy creates added value, involves the employees from the very first moment, and connects customer experiences.

Successfully applying User Adoption.

First and foremost, organizations must gain a good understanding of the working methods and needs of their employees. This way, they can better support their employees to carry out daily tasks more efficiently. In the “Macaw Adoption Workshop”, we get to know the employees and their daily activities better. The workshop also provides important insights into supporting, guiding and training employees. By involving the end-users in the creation of the user adoption plan, you have taken the first step in its adoption. This greatly increases the chance that this jointly created plan will be successfully implemented within the organization.

The workshop’s insight and adoption plan provide a solid and consistent foundation for internal support.

Prosci ADKAR® model

user adoption adkar model

Macaw provides clients with a clear understanding of the required adoption tools and adoption approach that is most suitable for their individual organization. We have developed a wide range of adoption tools, workshops and plans that perfectly match the Prosci ADKAR® model, resulting in motivated and committed employees who, in turn, ensure customer engagement. This increases the use of Office 365 Platform Services. Want to learn more about User Adoption? Please contact us.

More Collaboration & Modern Workplace
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Smart Collaboration
How do you ensure that Collaboration within your organization is and remains optimal? Macaw can help you find the best tools and working methods to achieve optimal Collaboration.
Modern Workplace
This ensures that the organization is agile and can easily adapt to new technological changes. Macaw is happy to help you transition to this new way of working.

Macaw's Way of Working

  • Strategy

    From brand identity to ambition, Macaw will help you shape a successful customer strategy. We’ll map out your business values and goals and formulate an attractive, clear proposition, focusing on growth and effectiveness. As a digital partner, we have been using our disruptive power of technology and ingenuity for over 25 years, helping our clients’ businesses move forward digitally and innovatively.

  • Design & Build

    From concept and design to development and user adoption, Macaw will provide you with the tools that contribute to great customer experience and employee productivity. Our team will bring a startup mindset and flexible methodologies to the table. We’ll help you create value in ways that surprise your customers, empower employees and improve operational effectiveness.

  • Run & Optimize

    We’ll ensure that your organization has fast, secure and reliable systems that are easy to scale every day. Completely compliant and valued by the people who have to work with them. Not only will we help you maintain these environments, we’ll make sure that they move in line with the changing wishes and demands of your company.

Macaw | Full-service digital partner

What's your challenge?

We are happy to help you to create a unique customer experience, empowering your employees and optimizing your IT Operations. These are the components for a successful digital transformation within your organization. Looking for a sparring partner or ready for tailor-made advice? Make an appointment or call us. Our experts are ready for your challenge.

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